Product Price Guarantee

We pride ourselves in giving our customers the best possible value for money but occasionally we do get undercut on specific products.  To ensure you as a customer are not out of pocket we will refund 100% off the difference if within 14 days of your purchase, you find the same product (brand and model) being offered online at a lower price.

To claim against our product price guarantee, either email us via price_guarantee@ukofficedirect.co.uk or fax us on 01793 763555 and include the following information:

• your full name, postal address, email address and order number

• the product code of the item you found cheaper on a competitor's site

• the exact page on the competitors website where you found the product cheaper

After review and verification of your claim we will credit your account immediately.

Our product price guarantee applies only to products available from online UK retailers and excludes products that are not new and immediately available, online promotions such as special, bonus or free offers that are not at everyday prices and product which are sold under different terms and conditions, such as special financing, contract pricing or volume discount pricing.