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Home / Delivery/Order Tracking

Delivery/Order Tracking

Delivery Times
Deliveries are on a next day basis on orders placed by 5pm, any order placed after 5pm will be treated as having been ordered the following day. Deliveries are only made Monday to Friday. Orders placed on a Friday before 5pm will be delivered Monday (Excluding bank holidays). All orders placed online on Saturdays and Sundays will be shipped Monday for delivery on Tuesday.

All office furniture items are on a 3 to 5 day delivery. Some larger products may also be on this basis. These items will be clearly marked on our site.

Same day delivery can be arranged on some products but an additional cost will be incurred. If you would like a quote contact our customer support team on 01793 763555 or via email: sales at ukofficedirect.co.uk (change at to @ symbol) - Monday to Friday – 9am to 5pm

All items are deliver by national courrier therefore a signature is required. Delivery can take place anytime between 9am and 5.30pm. A Specific delivery time can not be supplied.

   
Delivery Charges
Delivery is free on all orders over £40 (before VAT). For orders under £40 (before VAT) a fee of £5.95 is charged.
   
Order Tracking  
Exampler of FedEx Login Area

Orders can be tracked using the FedEx UK website,
On the FedEx UK website, login to the application with the following details:

  • User ID: Generic

  • Password: Deliver

Please note that the user name and password are case sensitive

 

Once you have logged in you will taken directly to parcel tracking part of the FedEx website.

 
Parcel Tracking  
To track you parcel first ensure that you have selected the 'Track By Reference' tab as shown below and then enter your customer reference number which is your purchase order number from UK Office Direct, i.e. - S0xxxxxx, T00xxxxx or N000xxxx
Example of FedEx Track by Tracking Number screen

Click button to start tracking your order

If you can not find the information you require through the following web sites, please call us on 01793 763555 between 9am - 5pm, Monday to Friday or email to info@ukofficedirect.co.uk

 

Free UK delivery on all office supplies and office Stationery orders over £40.
A delivery fee of £5.95 is made on all orders under £40.
All prices shown on this site are Net of V.A.T
Company Registration No 4490044 VAT No 758155603

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