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Perfect service, delivery arrived early this morning. I will definately be setting up an account with you - Pam
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Thank you very much - very efficient and prompt response - just like the goods I received! - Juliet
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What can I say? Ordered 5.10pm yesterday, on my doorstep 9.30am this morning. Fantastic!! - E.Hooper
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I phoned yesterday at about 15.00 to arrange the return of an order and to sort out a replacement. The delivery driver was here at 09.00 this morning! Can’t fault your service so thanks very much. - Mr D.Raplh
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| It is becoming very rare to find people who are efficient !! so thank you once again - S.Harkins |
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| Thank you for your quick response. It's reassuring that good customer service is still around.- Joanne |
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| ‘Always a pleasure to ring and talk to friendly, professional, happy people’ |
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| The Filofax has just been delivered. I would like to thank you for your excellent service and the courtesy you have shown in dealing with the problem. Although I am a private user, I do deal with many companies in the course of my business and I will pass your website address to my customers and tell them about your excellent value and your first class service. Thanks again. - Mr Goldstone |
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| I would like to express my thanks and admiration for your very efficient service after placing my first order with you after an internet search. Your courteous response by phone to a detail oversight on my part regarding delivery instructions was very prompt, and the delivery of the goods was by far the best service I have received - ordered around mid-day and the package handed to me by courier the following morning. In view of this experience I decided to place a second order with you after receiving my goods, and shall definitely use your company again in the future. It is refreshing to encounter such a prompt ‘distance selling’ experience, and my thanks again for despatching so efficiently. - Peter |
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| Went out of their way to try and help a customer who didn't even know if what she was after was available. Their manner was delightful - friendly and helpful - and such a change from the reception I received from Rymans' staff to whom I spoke about the same matter. Clearly your staff selection and training policies are excellent and I shall make a point of shopping with your company in future. - Gyta |
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| I have just received your goods and I just wanted to write and say Thank You for such a good service. Your prices are better than I have been paying before, your delivery service is excellent. I will certainly buy from you on a regular basis from now. Many Thanks - Lesley |
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| This is just to say thank you very much for an excellent service. I ordered my Filofax just before 5pm yesterday and it was delivered at 10am today. Excellent price and excellent customer service. - Mrs C Plummer |
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| Hi, Just to let you know how pleased I am with the service provided by your company. I ordered the printer at 5pm yesterday and it was delivered to me at 07.15 this morning. Well done. If the service is always as good as this you may well get my custom in stead of Viking. Thanks again - Mike |
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| Just wanted to say – Fantastic service, I placed my order Tuesday evening not really expecting next day delivery, but lo and behold the items were delivered and I paid no more than I would have from the local Staples – we are all too ready to criticize for bad service – but rarely take the time to praise good service, so please take this as high praise for a job well done. - Rita |
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| I Placed an order for C5 window envelopes on your website yesterday evening. After placing my order fairly late and being in desperate need for them I was delighted and impressed to see my envelopes arrive at 9.30 this morning, what a refreshingly quick and professional service, If only all companies could be this efficient!! - R.Leighton |
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| I placed an order at 5 p.m. last night and it was waiting for me after lunch time. I'm impressed! Thanks for the excellent service. - J.Mellor |
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| We are a small company who obviously look after the pennies, so I am very impressed with the fact that I found your website, ordered the goods needed which then arrived the next day. All this and half the price we've paid in the past. Thank you very much. Your website will be the first stop in future - Mary |
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| I would like to thank Office Direct for the prompt service I received when I reported that the chair I purchased recently was faulty. The new chair was delivered the next morning and the faulty chair taken away at the same time. I am very impressed - Elaine |