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Delivery Options and Costs

Delivery Costs

Enjoy hassle-free shopping with our delivery service! Not only do we offer speedy next-day delivery, but we also provide free returns and collections, ensuring a seamless shopping experience from start to finish.

*Delivery is FREE of charge for business customers on all orders placed between 22.07.2024 – 26.07.2024.

*Personal customers have a delivery charge of £5.95 on all orders.

 

Customised product delivery

Some customised furniture and safes require special couriers to complete a delivery. If you've ordered a product to an area other than the ground floor or to premises with non-vehicular access, there may be an additional delivery charge.

This information will be clearly displayed on the product page and in the Shopping Basket view.

Reward items and free gifts

Reward item delivery is free of charge with all business orders over £49 (ex VAT).

If you'd like to claim a reward item without placing an order, you'll be charged a small delivery fee of £5.95 + VAT.

Contact Us

If you'd like further information about delivery charges, please call our Customer Care Team on 0800 652 6060. Our phone lines are open Monday to Friday, 9am-5:30pm. If you'd prefer, you can also contact us online at any time.

About our Additional Furniture Delivery Services

Our handy overview gives you a quick snapshot of all our available additional services, detailing lead time, order cut off time and more:

 FREE Economy DeliveryFREE Next Day DeliveryDelivery & Installation
Delivery Time5 to 7 Business DaysNext Business Day6 to 10 Business Days
Order Cut Off Time5pm5pm5pm
Deliver ToKerb SideKerb SideRoom of Choice
Delivered OnPalletPalletN/A
Packaging RemovedNoNoYes
Product AssembledNoNoYes

FREE Next Day Delivery

We offer FREE Next Business Day Delivery for the majority of postcodes within the mainland UK. Delivery will be made to kerbside.

Next Business Day Delivery is not possible for the following postcodes ranges:

48-72 hour service postcodes:

ZonePost Code
Zone 8AB
BT
DD
IV 1-39
KW 1-14
PA 21-41
PH 1-16
17-26
30-41
49-50
PO 30-41
Dublin
Zone 9IM 1-9 / 99
KA 27-28
PA 20, 42-49, 60, 61, 62-75, 76, 77, 78, 80
PH 42,43,44

3-6 days

ZonePost Code
Zone 10GY (Guernsey excluding GY9)
IV 40,41-51,52,55-56
KW 15-17
TR 21-25
ZE
Zone 11HS
GY 9 (Alderney & Sark)

Delivery & Installation

Our Delivery and Installation Service uses a dedicated vehicle to deliver to the required address. Carried out by a team of fully trained and skilled installers, who provide a professional and quality service. All combined delivery and installations will be completed within 6 to 10 business days. You will be notified of the day and time in advance. On the day, our drivers will call one hour before arrival to let you know they are on their way.

Installation includes the removal of all packaging, inspection of all goods and we will clean down the area on completion.

  • Deliveries between 9am and 5pm
  • 24 hours’ notice is required to amend or cancel any delivery and installation
  • Charges will be calculated at checkout

We cannot offer installation for the following postcodes: 

KW    ZE     HS    BT

If you have any further queries then please contact us.

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