What are your delivery costs?
Next business day delivery
Most of our products are available for next business day delivery from when your order is placed (excluding public holidays), provided it is in stock.
If you are placing an order for delivery to an address in Northern Ireland, products marked as ‘Next day delivery’ will require two working days delivery from when your order is placed.
3 – 5 business day delivery
Products available for delivery within 3 – 5 business days of your order being placed are usually furniture, large technology items, safes and some business machines.
To find out the expected delivery of a product, or if a product is out of stock and unavailable for delivery, check the product page before you place your order. You can also view this information when you add products to your Shopping Basket.
How much does delivery cost?
FREE of charge on orders over £40 (ex VAT).
For orders under £40 (ex VAT), you will be charged an additional £5.95.
Do you deliver outside the UK?
We currently deliver to the UK mainland and Northern Ireland. Unfortunately we are unable deliver to the Scottish Islands, the Isle of Man or the Channel Islands.
Do you send parcels to PO Box addresses?
Unfortunately we are unable to deliver to PO Box addresses. All deliveries require a signature to ensure that order arrives safely and is received by the correct customer.
Is furniture available for next day delivery?
We are unable to deliver furniture as part of our next business day delivery service. These products are delivered using specialised couriers who will contact you the day prior to delivery with an expected delivery time.
If I order several items, will they be delivered at the same time?
The delivery time of your order depends on the type of products you have ordered and their expected delivery time.
If all of your products are available for next day delivery, they should be delivered at the same time.
If your products are a mixture of next day delivery and 3 – 5 business days, they will be sent to you on different delivery days depending on product availability. Product availability can be checked in the product description before adding an item to your basket.
Can I change my delivery address after an order has been placed?
Unfortunately you will be unable to edit or change your delivery address after an order has been placed. Please ensure you check this information thoroughly prior to placing your order.
- About Us
- Place an Order
- How do I search and browse for items?
- How do I use your Ink & Toner finder?
- How do I place an order?
- How do I use the shopping basket?
- How do I use e-coupon & promotional codes?
- How To Pay
- How do I register as a customer?
- What payment methods do you accept?
- How can I receive a VAT invoice?
- How do I make a payment to my business credit account?
- What is your returns policy?
- How do I return a purchase?
- When will I receive my refund?
- My order is missing an item - what do I do?
- My Account
- What is My Account?
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- How do I submit a query or issue about my order?
- Terms & Conditions